At BookDesk (bookdesk.com.pk), your privacy is very important to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and purchase our stationery products.

By using our website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party gateways)

Non-Personal Information

  • IP address
  • Browser type
  • Device type
  • Pages visited and time spent on site

This information helps us enhance your experience and improve our services.

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders
  • Communicate order updates
  • Provide customer support
  • Improve website functionality and user experience
  • Send promotional offers (if opted-in)
  • Prevent fraudulent transactions

3. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share data with:

  • Payment processors (e.g., JazzCash, Easypaisa, credit/debit card providers)
  • Shipping and delivery partners (e.g., courier companies)
  • IT service providers (e.g., hosting or analytics tools)
  • Legal authorities, if required by law

All third parties are required to maintain confidentiality and use data only to provide services to BookDesk.

4. Cookies and Tracking Technologies

We use cookies to:

  • Maintain user sessions
  • Store preferences
  • Analyze site traffic via tools like Google Analytics

You can manage cookie settings in your browser.

5. Data Security

We implement industry-standard security practices to protect your information. However, no method of transmission over the internet is 100% secure. We recommend using strong passwords and logging out after using shared devices.

6. Your Rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your data
  • Withdraw consent for marketing communication

To exercise these rights, please contact us at support@bookdesk.com.pk.

7. Changes to This Policy

We may update this policy from time to time. Changes will be posted on this page with an updated “Effective Date.” We encourage you to review it periodically.